Privacy Policy

1. Information We Collect

At Instivio, we collect information to provide better services to all our users. We collect information in the following ways:

Information you give us: When you create an account, we may ask for personal information like your name, email address, phone number, and school information.
Information we get from your use of our services: We collect information about the services that you use and how you use them, like when you access our platform, what features you use, and how long you stay.
Device information: We may collect device-specific information such as your hardware model, operating system version, unique device identifiers, and mobile network information.
Log information: When you use our services, we automatically collect and store certain information in server logs, including details of how you used our service, such as your search queries, IP address, device event information, and cookies.

2. How We Use Information

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Instivio and our users. We also use this information to offer you tailored content.

To provide, maintain, and improve our services
To process transactions and send related information
To send technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and provide customer service
To communicate with you about products, services, offers, and events
To monitor and analyze trends, usage, and activities in connection with our services

3. Information We Share

We do not share personal information with companies, organizations, and individuals outside of Instivio unless one of the following circumstances applies:

With your consent: We will share personal information with companies, organizations, or individuals outside of Instivio when we have your consent to do so.
For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons: We will share personal information with companies, organizations, or individuals outside of Instivio if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

4. Information Security

We work hard to protect Instivio and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

We encrypt many of our services using SSL
We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems
We restrict access to personal information to Instivio employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations

5. Cookies and Similar Technologies

We use various technologies to collect and store information when you visit our services, and this may include sending one or more cookies or similar identifiers to your device.

Cookies: We use cookies to improve your experience on our site, to keep you logged in, and to remember your preferences.
Local Storage: We may use local storage to store information about your preferences and settings.
Analytics: We use analytics tools to help us understand how our services are used and to improve them.

6. Your Rights and Choices

You have certain rights regarding your personal information. You may:

Access, update, or delete your personal information
Opt out of certain communications from us
Request that we limit the processing of your personal information
Request a copy of your personal information in a portable format
Withdraw your consent at any time where we rely on consent to process your personal information

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Important: Upon contract termination, your data will be stored for three (3) months for backup retrieval purposes, then permanently deleted from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.